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Error code TIF-2000 (ID: D/WvA7Q)

New Author

Purchase ticket Failed. On android Telefone, Tried many times always the same problem.

What this means?

Commuter (silver)

Hi @Vittorio

I'm sorry for the problems with our mobile app.

In order to analyse the problem, we kindly ask you to write an e-mail to and to forward us the following information:

Mobile phone maker (Samsung, Nokia, Apple, etc.):
Mobile phone model (Galaxy S5, Lumia 900, iPhone 6, etc.):
What operating system (including its version) is running on your mobile phone?:
Which version of SBB Mobile is installed on your mobile phone?:
Time of the incident (date/time):
Detailed problem report (including screenshot if possible):
Steps executed until the error appears?
- Which schedule has been selected?
- Which ticket has been selected (class, outward/return, full-/half fare)?:
- Amount of the purchase?

Thanking you in advance for the effort.

Kind regards


Few hours later was working again.
Tried again few hours later and worked. So at te moment no more problems with the App.