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Easy ride

SOLVED
Christian6
New Author

Hello,

I am curious to know where exactly can I see my Easyride trips other than the mobile app? I am interested to see them on sbb.ch/ swisspass/ mail etc

thanks a lot!

 

1 ACCEPTED SOLUTION
VlaznimA
Pendler/in (Bronze)
Hello @Christian6 

You can see past journeys in the SBB Mobile app, on sbb.ch in your customer account under "my orders" and the confirmation you received by mail.

I would like to ask you in the future to make the requests in english in the english community. So other english speaking users who have the same problem can also see the solution. To access the english community, simply change the language of the website.

Thank you for your understanding.

Greetings, VlaznimA.

View solution in original post

5 REPLIES
natasha2552
New Member

I was also facing same problem, this the site is helpful for me.

Regards,

https://instaupp.com/

VlaznimA
Pendler/in (Bronze)
Hello @Christian6 

You can see past journeys in the SBB Mobile app, on sbb.ch in your customer account under "my orders" and the confirmation you received by mail.

I would like to ask you in the future to make the requests in english in the english community. So other english speaking users who have the same problem can also see the solution. To access the english community, simply change the language of the website.

Thank you for your understanding.

Greetings, VlaznimA.

Hello Vlaznim, 

All receipts for tickets except for EasyRide receipts can be found under "my orders" or "meine Bestellungen". We can see the past Easy Ride journeys in the app, but that's no good for creating a tax summary. 

So the question remains open. Where do we get to see a list of all Easyride trips so we can print out a decent list?

Hello @alxdean 

I would recommend you to save the final invoice that you receive the day after your trip. The invoice will be sent to you by email and is VAT compliant. You can't print out a list.

Greetings,

AuroraD. 

Thank you for that. But with 80+ trips a year that is not really a user friendly solution. And the tax office won't appreciate it either!

I guess we'll just put a pin in this issue.