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Easy Ride doesn't consider ZVV 24 hour Tickets as the cheapest option

chuimui
New Member

I've noticed that if I go on a journey within the ZVV network in the evening of one day, EasyRide sends me a bill for this journey in the next morning.

It would be great if Easy Ride could wait to see if I was doing any more journeys in the ZVV network within the coming 24 hours, as it would have been the cheapest option to buy a ZVV 24 hours ticket.

Would it be possible to improve Easy Ride to take ZVV 24-hours-tickets into consideration when travelling on consecutive days within the frame of 24 hours?

5 REPLIES
lowrider
New Member

@EllenvS @RolandP 

the whole concept of easyride is to be flexible and making it obsolete to buy a ticket in advance. without the option for a 24h ticket easyride looses it's right to exist and moreover fools customers in buying the wrong/too expensive tickets.

totally agree with @chuimui !

RolandP
Pendler/in (Bronze)

Hi @lowrider 

ZVV is the only fare network offering a 24 hours ticket. 

Best regards,
Roland

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RolandP
Pendler/in (Bronze)

Hi @chuimui 

No, because EasyRide is calculating tickets per day, see: Check-in ticket: day passes – ZVV

As @EllenvS said, simply buy a 24 hours day passin advance.

Best regards,
Roland

 

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Saschia
New Member

That 24h ticket still isn't considered by easy ride. 

Big miss

EllenvS
Pendler/in

Hi @chuimui

The goal of easy ride is to track your phone from the moment you board a public transport vehicle to the point where you get off of it and to sell you a valid ticket for that single trip.

If you already know that you will return from your journey within the ZVV region in less than 24 hours, the easiest option is to purchase your 24h ticket in advance using our timetable.  

Thank you for your valued custom. Best wishes. EllenvS.