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Customer number

New Member


i cannot add my swiss pass bc it says my customer number is not valid.

i have succesfully made a log in.

what can I do?

thank you


Hi @SinaGhanbari 

Thank you for your request.

We do not have any information about our customers' Travelcards or customer number. I advise you to call us on +41 848 44 66 88 (CHF 0.08/Min).
My colleagues will be able to help you.

I wish you a nice weekend.

Best regards