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Customer no. For SwissPass

Mero
New Author

Hi

I bought SwissPass 8 days from net, and sent pdf for me on my email,

When connect it on sbb aplication  on mobile it ask me about 3 :

Customer no. 

Postcode

Date of birth

How i can get customer no. ??? 

and when bought SwissPass not asked me about postcode ... 

What postcode i can enter ???

2 REPLIES
EleonoraS
Pendler/in

Hello @Mero 

Please register on SwissPass (www.swisspass.ch) and once you have your login (email + password), you can log in in the SBB Mobile App as well.

You do not need a customer number for this. 

When travelling with the Swiss Travel Pass, just show the PDF e-mail you received. 

If you have any furhter question, please call our collagues at the SBB Contact Center (0041 848 44 66 88, CHF 0.08/min), they are available 24/7.

I wish you a nice weekend. 

EleonoraS

Dear moderator, 

how I can do reservation in travelling using Swiss pass. I plan to travel in regional train. While booking using SBB app. It’s showing money to be paid. 

thanks 

Abhishek