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Back End tour

Could I upgrade my purchased day pass to without half fare ticket?

Pui
New Member

I have purchased 2 saver day pass for 28/3/2019 on 7/3/2019 via sbb app. I thought they were saver day pass without half fare travelcard. However after i purchase i find they are half fare ticket. Could I upgrade my purchased day pass to without half fare ticket?

1 REPLY
FatimaH
Moderator

Hello @Pui 

Thank you for your query.

We cannot make any changes to your tickets. An upgrade cannot be made for the Saver Day Pass. Please contact directly our ticketshop by e-mail: ticketshop@sbb.ch.

I wish you a nice day.

Greetings,
FatimaH