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Connection offers failed

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Christosfr
New Member
‎28.03.2022 13:47

Hello, I am selecting a route ( Freiburg to Basel) via SBB app, and appears the "Connection offers failed" message. (Error code: ZVS-REISE-6)

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1 ACCEPTED SOLUTION
EllenvS
Pendler/in
‎29.03.2022 15:42

Hi @Christosfr 

Have you tried using a different web browser for your consultation? Or clearing the history and cookies of your current browser?

If the problem persists after that, please give us more details about the connection such as departure time and travel date.

I wish you a nice day. EllenvS.

View solution in original post

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1 REPLY
EllenvS
Pendler/in
‎29.03.2022 15:42

Hi @Christosfr 

Have you tried using a different web browser for your consultation? Or clearing the history and cookies of your current browser?

If the problem persists after that, please give us more details about the connection such as departure time and travel date.

I wish you a nice day. EllenvS.

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