Please use our help & contact area for all questions regarding your ticket bookings, for refunds and to report lost items.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).
Hi .i understand kids travel for free if below 16 years.did i need to insert travellers info in the app or just parents info?i have swiss half fare pass.
For a year, I only bought tickets for the elderly. I'm not sure what the name of these things is. I only recognised it when my partner pointed it out, and then I just stopped lmao.
If you have a Swiss Half Fare Card: Children under 16 years of age accompanied by at least one parent (holding a Swiss Travel System ticket) travel free of charge with the complimentary Swiss Family Card.
For further informations, please contact our Contact Center by phone directly at +41 848 44 66 88.