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Cancellation of a class upgrade

Vera
New Author
‎30.07.2017 00:02
I accidentally bought a first-class ticket upgrade, thinking it was a ticket in itself. How can I cancel this ticket upgrade (which is basically useless when I dont have a normal ticket). Thanks
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1 REPLY
NicolasK
Moderator
‎30.07.2017 09:51

Hey @Vera

Please contact direct our Ticketshop Support via ticketshop@sbb.ch. Don’t forget your order number.

Regards
NicolasK

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