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Cancel ticket from app purchase

Susan42
New Author
‎02.08.2020 04:38

How can i reclaim a ticket I have accidentally purchased through the SBB app?

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1 REPLY
FatimaH
Moderator
‎02.08.2020 13:50

Hello @Susan42 

Thank you for your query.

When you open the ticket in the app, you have the option to refund it via a button on a form. Alternatively you can also use our online form: https://www.sbb.ch/en/travelcards-and-tickets/buying-options/refund-request.html?tracking-marketingu...

Kind regards,
FatimaH

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