Register in the SBB Community with your SwissPass login.
If you do not have a SwissPass login, you can create one free of charge on the login page. Then select your user name for the SBB Community.
The Facebook Login has been discontinued.
To claim your SBB Community account with your email, please follow the instructions.
This is where customers help other customers. Find useful information in existing discussions or ask your questions.
You will find tips and tricks about train travel here.
You will see the latest posts from all areas of the Community here.
Hello and welcome to the SBB Community. What would you like to do?
I made a mistake and booked a ticket that reversed my journey.. how do I cancel a booking using the app?
i will not take this journey and booked the correct ticket. I want to avoid paying twice.
Please fill in the refund request on the following link: https://www.sbb.ch/en/travelcards-and-tickets/buying-options/refund-request.html
I wish you a nice day.