Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Step 2

You will find tips and tricks about train travel here.

Back Forward

Step 3

You will see the latest posts from all areas of the Community here.

Back End tour
Please use our help & contact area for all questions regarding your ticket bookings, for refunds and to report lost items.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).

Betreff: E-Gutscheine einlösen mit der SBB App

New Member

We will respond directly to suggestions for improvement by email. They are not McDonald's survey code  Therefore we cannot inform you about a possible implementation. 

We carry out updates for our electronic sales platforms ( and SBB Mobile) several times a year. You can find out whether a proposal will be implemented by updating it directly on or in the SBB Mobile app.