Betreff: Billettkauf über App oder Internet

[NamanJain74]

Hi, 

Yesterday, I was able to book two different tickets from Basel to Grindelwald. Right after 5 minutes I was not able to book any further ticket via mobile app or online. I got the below mentioned error. There is no problem with the card as I used it to book two tickets with it.

SBB mobile app error code TIF-3014 (ID: D/ntgBQ)

Please guide me what I could do to resolve this.

Thanks,

Naman Jain

[NicolasK]

Hi @NamanJain74Thank you for your request and your informations.

SBB Ticketshop and App are currently down. Our specialists are working on this problem. The duration of the disturbance is unfortunately unknown. We apologize for any inconvenience.

Best Regards
NicolasK

[vishalcrce]

The site is still now working. What is the best way to buy supersaver day pass for tomorrow as it should be bought atleast 1 day in advance.

[vishalcrce]

I mean the site is still NOT working. What is the best way to buy supersaver day pass for tomorrow as it should be bought atleast 1 day in advance.

[ValerieS]

Hi @vishalcrce

The offer "Supersaver Ticket Switzerland" is only available online. If the SBB Ticket Shop is out of order, for technical reasons, it isn't possible to buy this offer.

Our specialists had cleared the fault and the Ticket Shop works again.

We apologize for any inconvenience caused.

Greetings, ValerieS

[sjstewart]

I am trying to use the ap and getting an error code ‘404’ on payment.