Please use our help & contact area for all questions regarding your ticket bookings, for refunds and to report lost items.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).
The discount of 15% with the Half Fare Travelcard you will receive, if you book the tickets at the ticket counter in Switzerland or online on our website (www.sbb.ch).