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This is where customers help other customers. Find useful information in existing discussions or ask your questions.


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Step 2

You can discover and actively shape the digital services of SBB here.


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Step 3

You will find tips and tricks about train travel here.


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You will see the latest posts from all areas of the Community here.


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Welcome to the SBB Community

New in the SBB Community? Here is how it works.

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  • Questions and answers

    Use the expert knowledge of the Community for your concerns, join in discussions, or help other members with questions about the SBB and rail travel.

  • SBB tips

    You will find tips and tricks about train travel here.

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    Become a tester for the latest SBB products.

Current posts

Do I need the Swiss pass card or can I just use the app?

Hello,I have a Swiss Pass that is displayed on the SBB app. i have also purchase...

Give custom names to payment methods

I think it would be nice if we could customize the names of the payment solution...

Missing connections

I don't know why the connection from Winterthur to zurich Flughafen at 17:03 NEV...

Lost / Stolen Backpack with a Surface Tablet inside

Hello,My blue/brown backpack went missing on Friday 29/11/2019 in the train IR 1...

Lost luggage - Samsonite

Hi! I have left my luggage (a blue Samsonite carry on with 4 wheels) on a train ...

Make a side trip with supersaver tickets

Dear, I and my wife plan to travel from Zurich airport to Wengen at 29 Dec 2019....

Where can I buy the daypss for 2

Hi, I found there is a daypass for 2 ticket which is 75 chf, so where can I buy ...

ZVV Extension Ticket

Why can't I buy two ZVV extension tickets together? I always get an error for th...

Lost and found( Black wallet)

I lost my small black leather wallet on 29-11-2019. It looks like similar the on...

Dark Mode Improvements

I have two design suggestions for the new dark mode:- The red bar on the top of ...

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