Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Step 2

You will find tips and tricks about train travel here.

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You will see the latest posts from all areas of the Community here.

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Welcome to the SBB Community

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  • Questions and answers

    Use the expert knowledge of the Community for your concerns, join in discussions, or help other members with questions about the SBB and rail travel.

  • SBB tips

    You will find tips and tricks about train travel here.

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Current posts

Visiting Switzerland for 2 weeks Dec 4-18

We are visiting Switzerland and planning to take the train, bus, boat from Zuric...

18:58 trains: Scamming Seven25 Clients

I am a student, and have thus purchased the Seven25 pass that allows me to trave...

I purchased tickets on the website, but they don't appear in the android app.

I purchased international tickets through, but although it said tickets w...

Thalwil to Olten

Hi, a combination of trains that is not suggested for the trip Thalwil to Olten ...

15 day SwissPass purchase timing

I will be traveling to Switzerland from May 27-June 10 2022, however this is par...

Pont to point

Dear SBB team, I have a question about the ticket called “point to point”.In the...


I have lost my wallet in the train from jona to Zurich. I had my Argentinean ID,...

I bought a monthly seven25 travelcard from abroad.

Will the SwissPass show in my app after 10 days or will it ship to my address in...

Started EasyRide, but didn't actually use transport, possible refund?

Hi all,Yesterday I started my EasyRide to go a short distance to the nearby Coop...

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