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This is where customers help other customers. Find useful information in existing discussions or ask your questions.


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You can discover and actively shape the digital services of SBB here.


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You will find tips and tricks about train travel here.


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You will see the latest posts from all areas of the Community here.


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Welcome to the SBB Community

Which area is of interest to you?

  • Questions and answers

    Use the expert knowledge of the Community for your concerns, join in discussions, or help other members with questions about the SBB and rail travel.

  • SBB tips

    You will find tips and tricks about train travel here.

  • Preview Communities

    Become a tester for the latest SBB products.

Current posts

Questions and answers SBB Mobile
Wrong Ticket

I have purchased 2 half price super saver tickets in error for a journey this ev...

Macy00 4 hours ago
0
Questions and answers Travelcards and tickets
My ticket is not impacted by construction information?

Hello. I bought the ticket from Luzern to Zurich Flughafen on 11May2019 by super...

YuJin 6 hours ago
0
SBB Preview SBB Preview: Ideas and wishes
Add GA to Travelers ticket type

Please add other options here, like “GA 1st class”, “GA 2nd class”In the My Sett...

xyzzy yesterday
0
Questions and answers Travelcards and tickets
Can I stop for a few hours on my return journey?

I chose my journey from Geneva to Saanen via Montreux (only one stop) on a parti...

BushraAdel yesterday
0
Questions and answers Travelcards and tickets
Validation of 8 day Travel Pass

We have purchased the 8 day travel Pass from SBB. How are they validated? I had ...

JonathanVanLahr Tuesday
0
Questions and answers Travelcards and tickets
1-day travelpass for children

Hi!I'll travel from Genève to Gruyères with my sister and nephew, who is 8 years...

NicolasK yesterday
1
Questions and answers Travelcards and tickets
City pass

Hello, I am finding out what city pass is.I found out that at https://www.sbb.ch/en/travelcards-and-tickets/tickets-for-switzerland/individual-tickets/city-ticket...

NicolasK yesterday
1
Questions and answers On the go with SBB
How to report conductors that don't know how to do their job?

Hi everybody,this is a review about unprofessionality of the conductors in Arth ...

SamanthaAd Tuesday
1
Questions and answers Travelcards and tickets
Family Travel pass

Hello, We are family of 4 (2 adults, 2 children <16yrs) travelling from Ireland ...

SamanthaAd Tuesday
1
Questions and answers Travelcards and tickets
Ticket booking error

I have been trying to book tickets from Luzern to Jungfrauoch in month of Jun/Ju...

SamanthaAd Tuesday
1

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SBB The Swiss Railway
Passenger Traffic / Digital Business
Wylerstrasse 123/125
3000 Bern 65
Switzerland

SBB Community

Clients help each other:
The SBB Community is the digital center for questions about the railway and everything in connection with it.

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