Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Forward

Step 2

You will find tips and tricks about train travel here.


Back Forward

Step 3

You will see the latest posts from all areas of the Community here.


Back End tour
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
No answer found? Ask your question

Welcome to the SBB Community

Which area is of interest to you?

  • Questions and answers

    Use the expert knowledge of the Community for your concerns, join in discussions, or help other members with questions about the SBB and rail travel.

  • SBB tips

    You will find tips and tricks about train travel here.

New in the SBB Community? Here is how it works.

Current posts

Questions and answers Travelcards and tickets
International journey - Venezia S. Lucia to Zürich HB - not whole journey is booked?

Hi,I'm trying to book our return ticket from Venezia S. Lucia to Zürich HB but t...

EllenvS yesterday
1
Questions and answers Travelcards and tickets
Visiting Switzerland for 2 weeks Dec 4-18

We are visiting Switzerland and planning to take the train, bus, boat from Zuric...

EllenvS yesterday
1
Questions and answers SBB Mobile
18:58 trains: Scamming Seven25 Clients

I am a student, and have thus purchased the Seven25 pass that allows me to trave...

EllenvS yesterday
1
Questions and answers SBB Mobile
I purchased tickets on the website, but they don't appear in the android app.

I purchased international tickets through cff.ch, but although it said tickets w...

EllenvS yesterday
1
Questions and answers SBB Mobile
Thalwil to Olten

Hi, a combination of trains that is not suggested for the trip Thalwil to Olten ...

EllenvS yesterday
1
Questions and answers SBB Mobile
15 day SwissPass purchase timing

I will be traveling to Switzerland from May 27-June 10 2022, however this is par...

Kathy Wednesday
2
Questions and answers SBB Mobile
Pont to point

Dear SBB team, I have a question about the ticket called “point to point”.In the...

EllenvS Wednesday
1
Questions and answers SBB Mobile
Lost

I have lost my wallet in the train from jona to Zurich. I had my Argentinean ID,...

brendatesone Tuesday
2
Questions and answers Travelcards and tickets
I bought a monthly seven25 travelcard from abroad.

Will the SwissPass show in my app after 10 days or will it ship to my address in...

FatimaH Sunday
3
Questions and answers SBB Mobile
Started EasyRide, but didn't actually use transport, possible refund?

Hi all,Yesterday I started my EasyRide to go a short distance to the nearby Coop...

SandrineS Friday
1

Our most active members

Authors with the most likes
View All
37903members
29124 Posts

Contact

SBB The Swiss Railway
Passenger Traffic / Digital Business
Wylerstrasse 123/125
3000 Bern 65
Switzerland

SBB Community

Clients help each other:
The SBB Community is the digital center for questions about the railway and everything in connection with it.

Social Media

The company