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This is where customers help other customers. Find useful information in existing discussions or ask your questions.


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You can discover and actively shape the digital services of SBB here.


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You will find tips and tricks about train travel here.


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You will see the latest posts from all areas of the Community here.


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Welcome to the SBB Community

New in the SBB Community? Here is how it works.

Which area is of interest to you?

  • Questions and answers

    Use the expert knowledge of the Community for your concerns, join in discussions, or help other members with questions about the SBB and rail travel.

  • SBB tips

    You will find tips and tricks about train travel here.

  • Preview Communities

    Become a tester for the latest SBB products.

Current posts

Questions and answers On the go with SBB
Station locker storage

How long can one store luggage in the lockers at the Bellinzona station? I'm int...

Mountainlover 10 hours ago
0
Questions and answers Travelcards and tickets
24 hour ticket and delayed train

I often buy a 24 hour train ticket (4 zones in Zürich). If I wait for a train th...

VeroniqueE yesterday
1
Questions and answers Travelcards and tickets
Refund Inquiry

Hello, Can you please let me know if you refund tickets for trains that were can...

VeroniqueE yesterday
1
Questions and answers SBB Mobile
Parking places in stations

Is it legal to sell parking spaces for park and ride when there are never free s...

GiorgiaB Friday
1
Questions and answers SBB Mobile
It does’t appear my ticket on app

I bought interlaken west- venezia 25.1.2020 but it doest appear on sbbappthe tic...

GiorgiaB Friday
1
Questions and answers SBB Mobile
EasyRide: Error -90

Platform: Android 10 on Oneplus 6T. Cannot start EasyRide. Location Permission i...

GiorgiaB Friday
1
Questions and answers SBB Mobile
How can I see my Leman Express travel card in the SBB app?

I have purchased a Leman Express Travel card via SwissPass. How can I see this c...

SandraI Thursday
1
Questions and answers Travelcards and tickets
Snow and Rail February

Hi guys,I'm planning on using Snow and Rail to travel to/from Davos in February....

PaulO'Connor Wednesday
0
Questions and answers Travelcards and tickets
I want to refund and change my ticket. please!

I booked the Venezia Mestre train from Interlaken West.But I want to change from...

GiorgiaB Friday
3
Questions and answers Travelcards and tickets
Saver Day Pass on Glacier Express

Hi, I will travel to Swiss next month I can user Saver Day Pass on Glacier Expre...

GiorgiaB Wednesday
1

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SBB The Swiss Railway
Passenger Traffic / Digital Business
Wylerstrasse 123/125
3000 Bern 65
Switzerland

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