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This is where customers help other customers. Find useful information in existing discussions or ask your questions.


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You can discover and actively shape the digital services of SBB here.


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You will find tips and tricks about train travel here.


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You will see the latest posts from all areas of the Community here.


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Welcome to the SBB Community

New in the SBB Community? Here is how it works.

Which area is of interest to you?

  • Questions and answers

    Use the expert knowledge of the Community for your concerns, join in discussions, or help other members with questions about the SBB and rail travel.

  • SBB tips

    You will find tips and tricks about train travel here.

  • Preview Communities

    Become a tester for the latest SBB products.

Current posts

Questions and answers SBB Mobile
Do I need the Swiss pass card or can I just use the app?

Hello,I have a Swiss Pass that is displayed on the SBB app. i have also purchase...

JJ-Hills 8 hours ago
0
SBB Preview SBB Preview: Ideas and wishes
Give custom names to payment methods

I think it would be nice if we could customize the names of the payment solution...

MathieuS Tuesday
0
SBB Preview SBB Preview: Ideas and wishes
Missing connections

I don't know why the connection from Winterthur to zurich Flughafen at 17:03 NEV...

Justme Tuesday
0
Questions and answers On the go with SBB
Lost / Stolen Backpack with a Surface Tablet inside

Hello,My blue/brown backpack went missing on Friday 29/11/2019 in the train IR 1...

SandraI yesterday
1
Questions and answers On the go with SBB
Lost luggage - Samsonite

Hi! I have left my luggage (a blue Samsonite carry on with 4 wheels) on a train ...

labovi 5 hours ago
2
Questions and answers Travelcards and tickets
Make a side trip with supersaver tickets

Dear, I and my wife plan to travel from Zurich airport to Wengen at 29 Dec 2019....

Kelvin-Ng yesterday
2
Questions and answers Travelcards and tickets
Where can I buy the daypss for 2

Hi, I found there is a daypass for 2 ticket which is 75 chf, so where can I buy ...

GiorgiaB Tuesday
1
Questions and answers SBB Mobile
ZVV Extension Ticket

Why can't I buy two ZVV extension tickets together? I always get an error for th...

Nisru Sunday
0
Questions and answers On the go with SBB
Lost and found( Black wallet)

I lost my small black leather wallet on 29-11-2019. It looks like similar the on...

GiorgiaB Monday
1
SBB Preview SBB Preview: Ideas and wishes
Dark Mode Improvements

I have two design suggestions for the new dark mode:- The red bar on the top of ...

This_Is_Marin Saturday
0

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20589 Posts

Contact

SBB The Swiss Railway
Passenger Traffic / Digital Business
Wylerstrasse 123/125
3000 Bern 65
Switzerland

SBB Community

Clients help each other:
The SBB Community is the digital center for questions about the railway and everything in connection with it.

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