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This is where customers help other customers. Find useful information in existing discussions or ask your questions.


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Step 2

You will find tips and tricks about train travel here.


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Step 3

You will see the latest posts from all areas of the Community here.


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Welcome to the SBB Community

Which area is of interest to you?

  • Questions and answers

    Use the expert knowledge of the Community for your concerns, join in discussions, or help other members with questions about the SBB and rail travel.

  • SBB tips

    You will find tips and tricks about train travel here.

New in the SBB Community? Here is how it works.

Current posts

Travel capacity for group

Hello,we are a bigger group 38 person (parents and children) from CZE. From 21st...

Passivity when not wearing a mask

Yesterday (09.07.2020) in the 6:02 train Bern-Zürich one person refused to wear ...

Lost luggage on 6th July

Dear whom it may concern, i forgot my small black Primark luggage (no tag) in th...

Lost luggage

Dear whom it may concern, i forgot my small black luggage (no tag) in the train ...

Half fare for children

Hi,I wanna know if it's possible to buy a Half fare for child (age between 6-16)...

Extension to 6-pack

I bought a pack of six 24h tickets for the Zone 110.Can these tickets be extende...

Super fast response and repair

Yesterday, June 30th, I reported (with photo) a dangerously damaged level crossi...

Online ticket

Hello,I can't find tickets. After giving all the information correctly, I made t...

Post code

Hello can’t enter postcode from U.K. when trying to register on ssb site..Any id...

Luggage transfer

HelloI want to ask if I can send my luggage from Interlaken to Le Bouveret stati...

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