Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Step 2

You can discover and actively shape the digital services of SBB here.

Back Forward

Step 3

You will find tips and tricks about train travel here.

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Step 4

You will see the latest posts from all areas of the Community here.

Back End tour

Welcome to the SBB Community

New in the SBB Community? Here is how it works.

Which area is of interest to you?

  • Questions and answers

    Use the expert knowledge of the Community for your concerns, join in discussions, or help other members with questions about the SBB and rail travel.

  • SBB tips

    You will find tips and tricks about train travel here.

  • Preview Communities

    Become a tester for the latest SBB products.

Current posts

Terms and conditions of use for the SBB Community.

By using the SBB Community, you declare that you agree to these terms and condit...

Can i ask my son/daughter to buy HFC for me?

Hello again,Just out of curiosity,can i ask my son/daughter to buy for me the "H...

Name not in sequence as in Passport on e-ticket

Bought a few tickets online for my wife,daughter and myself.By the way it is a c...

Day Pass for 2

I am planning to purchase the Day Pass for 2 under the current promotion for Hal...

Cheapest way to travel in Switzerland for a 3 month visit?

Hi, I really hope someone can help me!Me and my wife would like to travel across...

Is Swiss pass in app alone valid?

Hi,I was asked by a ticket controller to show the physical card for my yearly ha...

Backpack lost in a train at Bern

I forgot my yellow backpack bag on the train.I was travelling from Spiez to Bern...

Lost blue burton backpack Lausanne-Bern

Hi! Probably someone took by error a blue Burton backpack from the train going f...

Super saver ticket without seat reservation

The Super Saver ticket is most likely valid on the specific date and time. In ca...

3 Day Travel Pass Zurich to Zermatt and Zermatt to Luzern

Hello,My wife and I are looking to book a 3 day travel pass for our trip in Dece...

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