Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Step 2

You can discover and actively shape the digital services of SBB here.

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Step 3

You will find tips and tricks about train travel here.

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Step 4

You will see the latest posts from all areas of the Community here.

Back End tour

Welcome to the SBB Community

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  • Questions and answers

    Use the expert knowledge of the Community for your concerns, join in discussions, or help other members with questions about the SBB and rail travel.

  • SBB tips

    You will find tips and tricks about train travel here.

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    Become a tester for the latest SBB products.

Current posts

Wrong date ticket purchased

HiI accidently purchased tickets online from Geneva to Zurich for 19th November ...

Advise for type of travel ticket to buy

We (5 people) will be staying in Lucerne for 2 days and Zurich for 3 days.Day 1....

Half fare travelcards for young foreign visitors (16 - 25 yrs)

Hi,I am a foreign visitor to Switzerland. I am 25 so I am wondering if I can buy...

Swiss travel pass

Hello,1. Do I have to validate printed Swiss travel pass before the first trip?2...

I lost my ring

I lost my ring in train IC 6 1075 Train was going from bern at 15:34 to birg .I ...

Areas of validity

Hello, my wife and I are going to Switzerland again. We rented a car the first t...

Lost and found - iphone 7 zed back

Hello SBB team,Could you please share any information you may have got about my ...

Seat Reservation problem

I would like to reserve a seat for train online. I am using Chrome in Windows 10...

Lost orange duffel (Zürich - Basel)

I left my orange duffel bag on the IR 36 1978 Zürich-Basel on Sunday night at 17...

Cost calculation

Hi SBB, I am confused with the cost calculation. Taking for example Lucern to Ri...

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