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This is where customers help other customers. Find useful information in existing discussions or ask your questions.


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You can discover and actively shape the digital services of SBB here.


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You will find tips and tricks about train travel here.


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You will see the latest posts from all areas of the Community here.


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Welcome to the SBB Community

Which area is of interest to you?

  • Questions and answers

    Use the expert knowledge of the Community for your concerns, join in discussions, or help other members with questions about the SBB and rail travel.

  • SBB tips

    You will find tips and tricks about train travel here.

  • Preview Communities

    Become a tester for the latest SBB products.

Current posts

Questions and answers Travelcards and tickets
Saver Day Pass from Zurich to Interlaken Ost

I am travelling with my wife and 2 childern (15yr and 10 yr old) on 21 August fr...

AMER an hour ago
0
Questions and answers SBB Mobile
On line schedules and connections versus the app

Different schedules and connections on line versus the app. Which can I trust?

Dan2929 2 hours ago
0
Questions and answers Travelcards and tickets
What kind of ticket do I need to purchase for the children to one day travel

We will be travelling in September with 2 adults and 1 child (13 years old). For...

MandySo 4 hours ago
0
Questions and answers Travelcards and tickets
From Milano to Spiez using swiss travel pass

Dear sir or madam,I want to take the train (Enrocity 52) from Milano, Italy to S...

adhuuhuu 39 minutes ago
2
Questions and answers On the go with SBB
I am worried because the transfer time is too short.

Hello. I bought a ticket but the transfer time is only 7 minutes. I am worried a...

SamanthaAd 2 hours ago
1
Questions and answers Travelcards and tickets
Swiss Travel Pass 15 days consecutive

Dear all,I'm from Indonesia.I have 15 days consecutive swiss travel pass for me ...

SamanthaAd yesterday
1
Questions and answers Travelcards and tickets
Saver day pass

Good afternoonI want to travel from Zurich to Schaffhausen, Stein am Rhein, Kons...

SamanthaAd yesterday
1
Questions and answers Travelcards and tickets
Refund inquiry

I purchased ticket (order no. 478079908, ticket ID. 433271217021, Reference nr. ...

SamanthaAd 2 hours ago
3
Questions and answers Travelcards and tickets
Need to cancel my ticket

Hi, I want to cancel my ticket and get refund.Yesterday, I bought a wrong ticket...

SamanthaAd yesterday
1
Questions and answers Travelcards and tickets
How to cancel a ticket bought in SBB mobile app?

I bought a ticket on SBB mobile app (26/05/2019, 14:23, Spiez-Interlacken) and I...

FatimaH Saturday
1

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SBB The Swiss Railway
Passenger Traffic / Digital Business
Wylerstrasse 123/125
3000 Bern 65
Switzerland

SBB Community

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The SBB Community is the digital center for questions about the railway and everything in connection with it.

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