Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Step 2

You will find tips and tricks about train travel here.

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Step 3

You will see the latest posts from all areas of the Community here.

Back End tour

Welcome to the SBB Community

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  • Questions and answers

    Use the expert knowledge of the Community for your concerns, join in discussions, or help other members with questions about the SBB and rail travel.

  • SBB tips

    You will find tips and tricks about train travel here.

New in the SBB Community? Here is how it works.

Current posts

Point to point tickets, any train?

Hi AllIt isn't clear on the SBB website if POint to point tickets are valid for ...

Buying Single Tickets

Ello everybody,I am in possession of a gift card ("Geschenkkarte") which I would...

Falsly charged via Twint

I was charged for a journey I didn't go on via Twint. I had to swipe Stop on a j...

Venice-Zurich direct connection

Hello everybody,it appears that from the 12/12/21 onwards, there is no longer a ...

TGV anniversary tickets refund

Dear SBB team, Due to the newly released Corona control for travelers entering S...

Swiss Flex Pass Use and Glacier Express

I am planning a trip to Switzerland, and will be travelling from Munich to Laute...

Clearing number on an invoice

Hello! i’m not from Switzerland, and I cannot seem to find the clearing number f...

Tickets refund

Hi,I bought a supersaver ticket from Zurich to Geneva on Omio app. I'm from UK a...

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