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This is where customers help other customers. Find useful information in existing discussions or ask your questions.


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You can discover and actively shape the digital services of SBB here.


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You will find tips and tricks about train travel here.


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Welcome to the SBB Community

Which area is of interest to you?

  • Questions and answers

    Use the expert knowledge of the Community for your concerns, join in discussions, or help other members with questions about the SBB and rail travel.

  • SBB tips

    You will find tips and tricks about train travel here.

  • Preview Communities

    Become a tester for the latest SBB products.

Current posts

Questions and answers SBB Mobile
To forget sleeping bag

I forgot my sleepingbag in the train which goes from chur to zurih train station...

Fatih12 yesterday
1
Questions and answers On the go with SBB
Lost iPhone

On Saturday night (14.09) I lost my iPhone XS. I took the following route:Zurich...

GiorgiaB yesterday
1
Questions and answers Travelcards and tickets
About supersaver ticket

Dear Sir or Madam，Without Half Fare travel card，can i buy the supersaver ticket ...

GiorgiaB yesterday
1
Questions and answers On the go with SBB
Lost an orange suitcase

Dear,I lost my suitcase on the train from Geneva airport to Lausanne (RE30477) o...

GiorgiaB Monday
1
Questions and answers On the go with SBB
Lost and found

Hello I lost a fabric bag that contained a Sony action camera and a camera lens....

GiorgiaB Monday
1
Questions and answers On the go with SBB
K2019/131546

Hi, I lost my sports bag ( Lonsdale , blue with white handles ) on the IC5 to La...

GiorgiaB Monday
1
Questions and answers Travelcards and tickets
One way trip Jungfraujoch to Interlaken Ost

Hello good day!If I buy a ticket Jungfraujoch to Interlaken Ost, can I stop by G...

GiorgiaB Monday
1
Questions and answers On the go with SBB
Need an update for lost luggage

Hi there! My name is Gautam from India. I forgot my backpack on the train IC 716...

GiorgiaB Monday
1
Questions and answers Travelcards and tickets
Not able to buy Swiss Half Fare card on sbb.ch

Good Morning.I am trying to buy Swiss Half Fare Card on SBB.ch website but I am ...

GiorgiaB Monday
1
Questions and answers Travelcards and tickets
How many tickets I can buy for my co-workers who travel with me

GiorgiaB Monday
1

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SBB The Swiss Railway
Passenger Traffic / Digital Business
Wylerstrasse 123/125
3000 Bern 65
Switzerland

SBB Community

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The SBB Community is the digital center for questions about the railway and everything in connection with it.

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