Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Step 2

You can discover and actively shape the digital services of SBB here.

Back Forward

Step 3

You will find tips and tricks about train travel here.

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Step 4

You will see the latest posts from all areas of the Community here.

Back End tour

Welcome to the SBB Community

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  • Questions and answers

    Use the expert knowledge of the Community for your concerns, join in discussions, or help other members with questions about the SBB and rail travel.

  • SBB tips

    You will find tips and tricks about train travel here.

  • Preview Communities

    Become a tester for the latest SBB products.

Current posts

To forget sleeping bag

I forgot my sleepingbag in the train which goes from chur to zurih train station...

Lost iPhone

On Saturday night (14.09) I lost my iPhone XS. I took the following route:Zurich...

About supersaver ticket

Dear Sir or Madam,Without Half Fare travel card,can i buy the supersaver ticket ...

Lost an orange suitcase

Dear,I lost my suitcase on the train from Geneva airport to Lausanne (RE30477) o...

Lost and found

Hello I lost a fabric bag that contained a Sony action camera and a camera lens....


Hi, I lost my sports bag ( Lonsdale , blue with white handles ) on the IC5 to La...

One way trip Jungfraujoch to Interlaken Ost

Hello good day!If I buy a ticket Jungfraujoch to Interlaken Ost, can I stop by G...

Need an update for lost luggage

Hi there! My name is Gautam from India. I forgot my backpack on the train IC 716...

Not able to buy Swiss Half Fare card on

Good Morning.I am trying to buy Swiss Half Fare Card on website but I am ...

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