Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


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Step 2

You will find tips and tricks about train travel here.


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Step 3

You will see the latest posts from all areas of the Community here.


Back End tour

Welcome to the SBB Community

Which area is of interest to you?

  • Questions and answers

    Use the expert knowledge of the Community for your concerns, join in discussions, or help other members with questions about the SBB and rail travel.

  • SBB tips

    You will find tips and tricks about train travel here.

New in the SBB Community? Here is how it works.

Current posts

Half-fare travel card-validation date before receiving the card

Hello everyone.I would like to get some information regarding the Swiss half-far...

So how do I find my customer number on my Swiss Pass?

Hi all, thanks to this subreddit was able to figure out the best pass for my tri...

Lost backpack

I lost my black backpack on the last train from Brig to Lausanne on Wednesday th...

I paid but didn't get tickets?.

Hello, I reseved tickets Interlaken Ost - Domodossola 05.09.2016(1person) withou...

Missing ticket in mobile app

I bought a ticket from Zurich to Milan and return. I see the return ticket in th...

Paid but didn't receive confirmation

SpoilerToday I purchased a ticket from Luzern to Interlaken Ost and because ther...

Quick tickets

I can’t buy any of the quick tickets from the app anymore (short distance, day p...

Need to cancel online ticket booked wrongly?.

Hello, I just booked a ticket for our family (order number 115255417/Khaled Tiba...

SwissPass card

Hello,on the 5th of September I pass by your center in Lausanne gare and request...

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