Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


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Step 2

You will find tips and tricks about train travel here.


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Step 3

You will see the latest posts from all areas of the Community here.


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Welcome to the SBB Community

Which area is of interest to you?

  • Questions and answers

    Use the expert knowledge of the Community for your concerns, join in discussions, or help other members with questions about the SBB and rail travel.

  • SBB tips

    You will find tips and tricks about train travel here.

New in the SBB Community? Here is how it works.

Current posts

SAmsung , im Zug Aarau-Zurich

Gruezi,Ich habe mein Natel im Zug Aarau-Zürich 25.09.2021 14.15 verloren (Samsun...

When will tickets for December 2021 be available?

Hi, I'm planning to travel to Saas Fee on the 19th of December, via either Genev...

Lost CC

Today I lost my credit card small wallet. I'm not quite sure where I lost it (on...

Refund for Swiss railpass

Dear Team, @sbb Hi I put a wrong departure date for a four day swiss pass and bo...

Junior Travelcard Renewal

Hi - I have had Junior travelcards for both my children for the past year and th...

Transfer Half Fare Card

Is it possible to transfer my Half Fare Card from my name to another person?

Supersaver refund

Hi all, I bought a supersaver for tomorrow afternoon but due to a change of plan...

Issues seeing route in the App

Hello,I recently downloaded the SBB App. I have upcoming train reservations, but...

Fehler beim Abfragen der Bestellungen

Salut zäme. Ich erhalte beim Abfragen der Bestellungen immer den Fehler "Beim Be...

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