Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Step 2

You can discover and actively shape the digital services of SBB here.

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Step 3

You will find tips and tricks about train travel here.

Back Forward

Step 4

You will see the latest posts from all areas of the Community here.

Back End tour

Preview Communities

Become a tester for the latest SBB products.

Help improve our app

Help improve our app

In the Preview Communities you can exclusively test new SBB apps and websites and let us know your ideas and wishes. With your help we are designing a product that benefits all customers. Look around you, participate in the discussions and take part in crucially shaping the further development.

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    SBB Preview

    Help us to develop the “SBB Preview” app.

Current posts from our Preview Communities

Misleading Occupancy Predictions

Thank you for developing the app. I find that the occupancy predictions are not ...

Can’t overridde TouchID

When purchasing a ticket with the Mobile app, when the TouchID doesn’t work (wet...


Applicazione FFS su cellulare. Orario tattile, ma appena scelgo il collegamento ...


Hello. i would like to make a suggestion to prevent customers from abusing FAIRT...

Cannot purchase ticket Error ZVS.REISE.4406

Hello,I have been using the SBB app for years to purchase tickets and it has alw...

Unable to log in Mobile SBB App

It show username and password incorrect when I try to log in in Mobile SBB App. ...

Factor delays into missed connections and flag this clearly

I use the SBB app every day. Sometimes it recommends a route which has a tight c...

Easy to find Train Information

My question or comment: Dear TeamSince the form doesn’t allow for attachments, I...

Any application watching the best Android online TV

Hello guys, currently i am using samsung galaxy s3 phone and want to search for ...

Ticketkauf funktioniert nicht

Ich kann kein Ticket online kaufen... unknown errorcode UTE-500Strecke Brugg-bas...

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