Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


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Step 2

You can discover and actively shape the digital services of SBB here.


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Step 3

You will find tips and tricks about train travel here.


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Step 4

You will see the latest posts from all areas of the Community here.


Back End tour

Preview Communities

Become a tester for the latest SBB products.

Help improve our app

Help improve our app

In the Preview Communities you can exclusively test new SBB apps and websites and let us know your ideas and wishes. With your help we are designing a product that benefits all customers. Look around you, participate in the discussions and take part in crucially shaping the further development.

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    SBB Preview

    Help us to develop the “SBB Preview” app.

Current posts from our Preview Communities

Was bedeutet Fehlercode ARCH99 beim Bezahlen?

Ich kann über die App mit meiner Kreditkarte keine Tickets mehr kaufen. Ich erha...

Error FUE404

Impossible to scroll down the connections results’s list ( “ connections “ train...

Error code Fehlercode_ZVS.REISE.4404

I use an iphone (iOS version 13.3.1 operating system) and today I could not buy ...

Cannot open the registration page

When I tried to create a new SwissPass login, neither on the PC or on my phone c...

Error 503

SBB timetable and ticket purchases to not load, reporting error 503.

Show trip in notification bar

Hello. i am using android. i use google maps sometimes for public transport and ...

Visuelle routenplaner nach Budget oder Zeit Beschränkung

Hallo!Wenn ich Ausflüge mit Freunde planen möchte, zum Wandern oder irgendwas, n...

Error UTE-500

Error occurs when I select purchase ticket from my IPhone. Error message: „payme...

Give custom names to payment methods

I think it would be nice if we could customize the names of the payment solution...

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