Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Step 2

You can discover and actively shape the digital services of SBB here.

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Step 3

You will find tips and tricks about train travel here.

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Step 4

You will see the latest posts from all areas of the Community here.

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Preview Communities

Become a tester for the latest SBB products.

Help improve our app

Help improve our app

In the Preview Communities you can exclusively test new SBB apps and websites and let us know your ideas and wishes. With your help we are designing a product that benefits all customers. Look around you, participate in the discussions and take part in crucially shaping the further development.

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    SBB Preview

    Help us to develop the “SBB Preview” app.

Current posts from our Preview Communities

Used up e-bons are still displayed in Trips and Tickets

Back in 2016 I had bought an e-bon (article 001717) on the web ticket shop, whos...

Add GA to Travelers ticket type

Please add other options here, like “GA 1st class”, “GA 2nd class”In the My Sett...

The faster connection should be on the top

When I check a connection I think it would make more sense to show the fastest r...

Consolidate tickets for same day

Today I habe 3 tickets:- day pass- bike day pass- bike reservationthis is very c...

EasyRide doesn’t find payment method

Today I tried to use the Easy Ride function for the first time. Everything is ac...

Ticket purchase failed. Ticket integrity check failed. Error code TUS 3003

Tried few times and still got the same error. Error received using the app, phon...

Ticket purchase failed

Ticket integrity check failed

Error code TUS - 3003 (ID: D/6KgHY)

Cannot log in on app

I cannot log in on my app.. I have an accout and can buy ticket by using it but ...


Ein Modul welches über die Position(GPS) den Standort bestimt oder über eine Ein...

Pictures disappear from touch timetable

I personalized all my location pictures in the touch time table of the preview a...

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