luggage timeframe calculator error

[WadeHsiung]

Hi,

I have browsed through your webpages on SBB about the luggage station-to-station option, and input my From station ( Zurich Flughafen (SBB luggage counter)- assume that is Zurich airport) and my To Station Visp,  I constantly get this same error message (even if i change dates):

It is not possible to register your luggage on the day you requested. It will not be possible until: Registration in Zürich Flughafen (SBB luggage counter) on Friday, 20.01.2023 by 19:00, ready for pick-up at Visp on Sunday, 22.01.2023 from 09:00 as luggage with CHF12.00 per luggage item.

Please let me know if I can use this service when I go to  Zürich Flughafen or not. 

If yes, once we registration luggage in Zürich Flughafen, when can we pick-up on Visp

Thanks!

[DafineM]

Hello @WadeHsiung 

To transport your luggage from station to station, you must go to a serviced SBB station. This order is not possible online.

You can find all the information regarding this on Station-to-station luggage | SBB

I wish you all the best.

Greetings/ DafineM

[WadeHsiung]

Hi both,

I am still waiting for your reply. Please help to check it. Thanks a lot!

[WadeHsiung]

Hi Both,

I am still waiting for your reply. Please help to check it. Thanks a lot.

[NicolasK]

Hi @WadeHsiung 

In your request, you mention «It is not possible to register your luggage on the day you requested”. What day do you want to send your luggage?
I tested several dates, it always worked, i never received an 'error' message.

If I check the sending of the luggage from Zurich Airport (SBB luggage counter) to Visp, I will have information about the pick-up possibilities in Visp. Please note the opening hours of the SBB counters.
More information under https://www.sbb.ch/en/station-services/before-your-journey/luggage/luggage/station-to-station.html. 

I wish you a nice day.

Regards 
NicolasK 

[WadeHsiung]

Hi NicolasK ,

I will send the luggage on 1/21 arround 8:00 AM. It always shows below meesage even I change date. Please help to check it and let us know if we can send the luggage from Zürich Flughafen (SBB luggage counter) to Visp on 1/21 8:00 AM. Thanks.

 

[RolandP]

Hi @WadeHsiung 

To help you further, please let us know your arrival day / time. Thank you.

Best regards,
Roland

[WadeHsiung]

Hi Roland,

We will use luggage station-to-station two times.

1. Send the luggage from Zürich Flughafen (SBB luggage counter) to Visp on 1/21 8:00 AM. 

2. Send the luggage from Visp to Zürich Oerlikon on 1/24 evening.