Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Step 2

You will find tips and tricks about train travel here.

Back Forward

Step 3

You will see the latest posts from all areas of the Community here.

Back End tour
New Author


I filed a loss property report for a blue rucksack containing an iPad, a house key, some Canadian cash and children's clothing. The lost record number is K2019/125741. Is there any update available for this loss report?

Thanks in advance,

Lise Charlebois-Ludot



Hello @Lise74 

Thank you for your query. 

Until now, we haven't found your lost item. If we have news we will inform you directly. For further questions you can contact our Railservice: +41 848 44 66 88 (CHF 0.08/min).

Wishing you a pleasant day. 

Kind regards,