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Please use our help & contact area for all questions regarding your ticket bookings, for refunds and to report lost items.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).

lost backpack

Jasonfu
New Member
‎19.12.2019 12:57

Lost record K2019/187335, please assist

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1 REPLY
SamanthaAd
Traveller (platinum)
‎20.12.2019 14:20

Hello @Jasonfu,

For assistance please contact our contact center 0848 44 66 88 (0.08/min.) or write an email to ticketshop@sbb.ch.

Have a nice day

SamanthaAd

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SBB The Swiss Railway
Passenger Traffic / Digital Business
Wylerstrasse 123/125
3000 Bern 65
Switzerland

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