Hi @Kayoung
For data protection reasons, your request will not be treated via our sbb community. We also ask you not to post any further information about your booking here.
We cannot make any changes on a ticket once the purchase has been completed. Therefore, please purchase a new ticket with the correct data and then fill out the following form to request a refund of the first order:
Contact form for refunds
Please note that, for each type of ticket, different refund conditions apply. If you have further questions, please call us on +41 848 44 66 88 (CHF 0.08/min.) or +41 51 225 78 00.
Have a nice day. EllenvS.
