Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Forward

Step 2

You can discover and actively shape the digital services of SBB here.


Back Forward

Step 3

You will find tips and tricks about train travel here.


Back Forward

Step 4

You will see the latest posts from all areas of the Community here.


Back End tour

follow up of my lost report for my wallet

New Member
0 Likes

Dear Support team,

 

Unfortunately today I lost my wallet in the train. There where only 20.- inside, but I have inside many documents (incl. my Permit, ID card, membership cards and student card). I already subscribed a report # K2017/112182. 
I can say that I was on the second floor in 2nd class in train 722 traveling from Lausanne (16:42) to Geneva (17:18).
I am really desperate to bring back my wallet.... Can you, please tell me If there is any way I can bring it back except the report... Thank you so much!

Best regards,

Marin

Re: follow up of my lost report for my wallet

Traveller (platinum)
0 Likes

Hello marinious,

Unfortunately, the only possibility that you have is to do a lost and find repost on our website: www.sbb.ch/en/lostandfound.

We will contact you in the next 3-4 days if we have something.

I cross my fingers for you!

Kind regards

CharlineB