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Please use our help & contact area for all questions regarding your ticket bookings, for refunds and to report lost items.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).

On the go with SBB

You will find everything here on the topic “On the go with SBB”.

[INFO] Gotthard Base Tunnel closure: update from 23 August 2023 & most frequent answers

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Lost item

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Luggage service from interaken Ost to Grindelwald (on the same day)

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3

Lost passport

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Luggage for Regional Express from Milan Centrale to Lugano

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32

Is it impossible to move from Chermart to Domodo Sola on October 17th?

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[Info] Special offer: the Day Pass for 2 for CHF 79, until 23 October 2023

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293

Changing lost item delivery option

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122

Tax refund stamp at Geneva Train station

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90

Luggage transfer and storage

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Recommendation for Pass

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Luggage transfer and storage

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Disability access to IC trains

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PE Lucerne-Interlaken Express: line interruption from 2 October to 26 November 2023 - construction

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I want to buy ticket from Lugano -> bellinzona! What does that mean? See picture

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[Info] Domodossola - Milano Centrale: Line interruption on 14 OCT & 15 OCT 2023 - Construction work

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76

Lost phone traveling around switzerland/changing trains?

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76

Construction works between Salzburg and Zurich in October

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188

Midnight train and stay at Laussane train station

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106

Krokodil locomotive, when is it active?

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117

Very short transfer time in Interlaken Ost

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137

How to reach SBB via phone from US-based phone number

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1.3K

2nd connection train has been change earlier.

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95

Can I exchange a 2nd class ticket for a first class ticket

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91

How to get off at Mülenen?

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241

Lockers in St Niklaus?

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131

Lost Camera Bag 8/23/2023

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Gotthard Base Tunnel closure impact to NightJet (Zurich to Amsterdam)

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354

Luggage transfer and storage.

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Seat Reservation

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SBB The Swiss Railway
Passenger Traffic / Digital Business
Wylerstrasse 123/125
3000 Bern 65
Switzerland

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