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Please use our help & contact area for all questions regarding your ticket bookings, for refunds and to report lost items.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).

On the go with SBB

You will find everything here on the topic “On the go with SBB”.

Panoramic train between Bern and Geneva

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185

Sending luggage from station to station using SBB

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55

Help: Backpack with MacBook forgotten in the train from Martigny (CH) to Annemasse (FR)

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72

Refund of "Point-to-point" ticket

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74

Express door to door luggage service

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109

Seat reservation GoldenPass Panoramic

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76

Boarding only stops

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63

Lucerne-Interlaken Panaroma Express

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46

Luggage storage in Lungerne station

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85

Travelling with Swiss Travel Pass and German Rail Pass from Frankfurt to Germany

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120

Paid for one purchase twice, how do I get my money back?

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58

GA-Monatskarte und Halbtax

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77

Ship luggage

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69

Bellinzona station locker storage

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60

Error when booking ticket: "An error occurred while processing the enquiry"

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94

Lockers in Zermatt

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178

[Info] Lucerne-Interlaken: interruption, 27 FEB to 02 APR

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72

Reivindicação/refund

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184

Scenic Trains

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132

Official complaint

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93

Didn’t log in to book tickets but want to add them to my journey

1
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73

Luggage storage Geneva airport

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189

How to be sure I book a train with a panoramic view online

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113

Luggage transfer from Geneva Airport to Zermatt

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100

Seat reservation for train to airport

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200

Discounted International Extension Ticket.

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152

Copenhagen Flughafen Säckli bei Olten Bahnhof - 03.02.2023

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98

Disrupted Service (Olten-Bern)

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103

lost / stolen make up bag, Monday night, 5 February

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Train " exceptional terminus" at Geneva not Lausanne.. can I use my SNCF Lyria on a SBB train ?

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93

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SBB The Swiss Railway
Passenger Traffic / Digital Business
Wylerstrasse 123/125
3000 Bern 65
Switzerland

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