Please use our help & contact area for all questions regarding your ticket bookings, for refunds and to report lost items.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).
The focus of this year’s timetable change on Saturday 9 December 2018. As from next week, you will be able to consult the new timetables on the SBB website (https://www.sbb.ch/en/timetable.html)