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Update on my lost camera train IC 812

SOLVED
michaelabadi
New Author

Hello

on 11th oct 10:02 i board train ic 812 carrier 6 going to brig, and I left the train in bern and forgot to take my camera (fujifilm xt-3) that I put in overhead compartment.

i already informed the next train staff and fill the form

after 4 days no further email information,

i also has talked with lost and found staff in Brig station but told me just to wait email. I also already sent email and send the picture of my camera (with the bag).

at the moment I just want to know whether my camera has been found or not first. The problem is I am going to move back to Asia next month for work, so in case of any delay I might opt to sent the camera back to Asia instead of in Europe.

what should I do? Is there any lost and found staff in this community that can help me?

form report : K2022 / xxx

thanks

1 ACCEPTED SOLUTION
RahelW
Moderator

Hello @michaelabadi 

First of all, I would like to say that the SBB Community is a public platform and therefore I ask you not to disclose any personal information such as the reference number of your loss report.

In order to find out the current status of your loss report, please call our contact center under the number 0848 44 66 88 (CHF0.08/Min.) or +41 51 225 78 00 from abroad.

I wish you an excellent Sunday.

Regards, RahelW

View solution in original post

1 REPLY
RahelW
Moderator

Hello @michaelabadi 

First of all, I would like to say that the SBB Community is a public platform and therefore I ask you not to disclose any personal information such as the reference number of your loss report.

In order to find out the current status of your loss report, please call our contact center under the number 0848 44 66 88 (CHF0.08/Min.) or +41 51 225 78 00 from abroad.

I wish you an excellent Sunday.

Regards, RahelW