Transfer Time at Basel SBB

[fjming]

Hi, I would like to go from Luzern to Frankfurt on 6 Nov 2019. I would like to take the train which starts at 9:54am. However, the transfer time at Basel SBB is 10 minutes only. I worried that I could not get on the second train in time (e.g. delay of the first train or get lost in Basel SBB station). Is it okay if I get on the next available train instead of the originally planned train?

[GiorgiaB]

Hello @fjming 

Thank you for your query.

It depends on which ticket you have. For example if you bought a supersaver ticket, you have to take the originally planned train.

In order to give you a correct answer, please contact our Railservice (0041 848 44 66 88) and provide your order number.

I wish you a nice day.

Kind regards.

GiorgiaB