Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Forward

Step 2

You can discover and actively shape the digital services of SBB here.


Back Forward

Step 3

You will find tips and tricks about train travel here.


Back Forward

Step 4

You will see the latest posts from all areas of the Community here.


Back End tour

Transfer Time at Basel SBB

New Member
0 Likes

Hi, I would like to go from Luzern to Frankfurt on 6 Nov 2019. I would like to take the train which starts at 9:54am. However, the transfer time at Basel SBB is 10 minutes only. I worried that I could not get on the second train in time (e.g. delay of the first train or get lost in Basel SBB station). Is it okay if I get on the next available train instead of the originally planned train?

Highlighted

Re: Transfer Time at Basel SBB

Moderator
0 Likes

Hello @fjming 

Thank you for your query.

It depends on which ticket you have. For example if you bought a supersaver ticket, you have to take the originally planned train.

In order to give you a correct answer, please contact our Railservice (0041 848 44 66 88) and provide your order number.

I wish you a nice day.

Kind regards.

GiorgiaB