Please use our help & contact area for all questions regarding your ticket bookings, for refunds and to report lost items.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).
Do the trains work normally during public or regional holidays? We are planning to travel to Switzerland (Zurich, Berne and Lucern) during the Holiday season 2018/2019.