Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Forward

Step 2

You will find tips and tricks about train travel here.


Back Forward

Step 3

You will see the latest posts from all areas of the Community here.


Back End tour
Announcements
Please use our help & contact area for all questions regarding your ticket bookings, for refunds and to report lost items.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).

Train " exceptional terminus" at Geneva not Lausanne.. can I use my SNCF Lyria on a SBB train ?

Gab123
New Member

I got an email saying my train will end at Geneva not Lausanne (9777 on 08/Feb/2023) ..when I get to Geneva can I change trains and still use my Lyria ticket on a SBB train to get to Lausanne? I then have a supersaver on to Leysin.. from Lausanne.. if I am late due to this unexpected change, will I have to buy a new ticket?

1 REPLY
ZoeS
Moderator

Hello @Gab123 

Thank you for your request.

Normally, the ticket remains valid until the final station. With a confirmation from the ticket inspector, you can continue your journey. However, I recommend you to contact the issuer of your ticket.

If you bought your ticket via sbb.ch, you can call the Contact Centre on 0848 44 66 88 (0.08/min). You can also get more information at sbb.ch/help.

Have a nice day. Greetings ZoeS