Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Forward

Step 2

You will find tips and tricks about train travel here.


Back Forward

Step 3

You will see the latest posts from all areas of the Community here.


Back End tour
Announcements
Please use our help & contact area for all questions regarding your ticket bookings, for refunds and to report lost items.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).

The Name Change form gives me an error message

Josh2
New Member

Screenshot 2022-11-27 at 14.09.15.png

1 REPLY
DafineM
Moderator

Hello @Josh2 

You have three options to customize your name:

Fill out the change form and upload a photo of an official ID (ID, driver's license, etc.)

Contact a public transport point of sale with an official identification document

Send us a copy of the official identification (ID, driver's license, etc.) by mail

I wish you a pleasant weekend.

Greetings, DafineM