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Surveillance cameras on RE train for theft identification

New Member


My backpack containing iPad was stolen on the regional train from Lausanne to Grandson. The SBB lost and found service has not found anything in the last 9 days.

I contacted the railway police (0800 117 117) to ask if they can access the surveillance cameras to identify the thief. They said they cannot help with baggage and gave me the number of SBB lost and found services again.

Is there a way to ask someone to identify the thief using the surveillance cameras?


Traveller (platinum)

Hello @sblausanne 


Thank you for your request.


If the Lost & Found service has not received your backpack with your IPad and you think it has been stolen, I advise you to check directly with the regional police.


I wish you a nice afternoon.


Best regards,

I lost my luggage on my way from milano to geneva on monday 24/05/2021 on ex 34 at 13:05 train 

could sbb access the cctv so i know i can trace the luggage 


thank you

Hello @VIVAeri 

Thank you for your request. 

We suggest you to contact the SBB Police on this matter. You can call them 24/7 at this number 0800 117 117.

I wish you a good day.