Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Step 2

You will find tips and tricks about train travel here.

Back Forward

Step 3

You will see the latest posts from all areas of the Community here.

Back End tour
Please use our help & contact area for all questions regarding your ticket bookings, for refunds and to report lost items.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).

Stolen laptop from backpack 19.02.2022 Zurich - Brunnen

New Member


I have filed a lost and found report, and I am not sure if I should notify the police as well? Or is that done automatically when someone looks at the cameras as sees it was taken? 

Thank you!


Hello @livia_csapo 

With us, you can only report the loss, and we will contact you if we receive something similar. If you want to make a theft report, please contact your local police. There are no security cameras on most trains.

Have a nice day.

Kind regards, VlaznimA.