Ski pass for Verbier 4 Vallees not loaded

[FPW]

Hello,

After purchasing a Ski'n'Rail pass, I have twice loaded it onto my SwissPass website (confirmed via the SwissPass webpage), but it has twice not functioned on arrival. From conversations with the cashiers at Verbier, it appears that this is also happening to others. Could you please clarify what the issue is, and when it will be remedied?

Best regards,

Fred

[GiorgiaB]

Hello @FPW 

Thank you for your query.

We are aware of this error and are endeavouring to find a solution. 

I wish you a nice day

Kind regards

GiorgiaB