SBB-FREE, wifi login: "Whoops, looks like something went wrong"

[Ale123]

In the EC44 VENICE-GENEVE when trying to login on the free wifi it appears this error:

"Whoops, looks like something went wrong"

Making impossible to use the free wifi for the full trip. This happened to me 2 times already of the 6 times in total i took this train. 1/3 of the time the wifi doesn't work and that's not acceptable for a 107€ ticket and 7+hours long ride

[FatimaH · Accepted solution]

Hello @Ale123 

Feel free to leave feedback on SBB Freesurf at the following link: Contact SBB FreeSurf | SBB

Your concern will be reviewed and appreciated for improvement.

Thank you for your understanding and have a nice day.

Greetings,
FatimaH