Regarding Loss record K2018/133753; Lost black & Orange Wildcraft rucksack with canon camera.

[AnubhavVerma]

Dear Support Team,

Greetings from India.

I lost my Orange and Dark Grey Bagpack (Brand Wildcraft: Picture Attached) in between somewhere Interlaken west-interlaken OST-Spiez-Bern on 29th September, 2018. That Bag pack contains a canon DSLR Camera, a simcard, a mobile charger and few documents. However, i feel it might be forgotten by me between Spiez and bern in train  IC61 started at 9:54 from spiez and reached bern at 10:50(about 29 minutes delayed due to some disturbances). However chances of missing item may not be ignored in other sectors of journey performed from Interlaken west-interlaken OST-Spiez-Bern.

The Lost Report has also been lodged at bern with No. K2018/133753. On 30 September, 2018 i returned back to India.

May kindly update the status about the item for me and if found, the procedures to bring it in india may also be conveyed.

I will be highly obliged for your act of kindness

[SandraI · Accepted solution]

Hi @AnubhavVerma

We can't help you via this channel.

We balance our records daily of the found with the lost objects. In any case, after four and ten days you receive a search report either per SMS, e-mail or letter.
 
If you haven't received a notice or if you have any further questions please contact the RailService under +41 848 44 66 88 (CHF 0.08/min).
 
Kind regards
SandraI

[SandraI · Accepted solution]

Hi @AnubhavVerma

We can't help you via this channel.

We balance our records daily of the found with the lost objects. In any case, after four and ten days you receive a search report either per SMS, e-mail or letter.
 
If you haven't received a notice or if you have any further questions please contact the RailService under +41 848 44 66 88 (CHF 0.08/min).
 
Kind regards
SandraI

[ThaoAnh]

I've found my lost articles already! Thank you