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Refund

Pauline43
New Author

The First Class 6 day Swiss Pass tickets I purchased this morning show the wrong date.  They show validate from 10 May to 16 May when I won't even be in Switzerland.  I wanted the tickets to be valid 17 May to 23 May.  When I tried to get a refund to start again with purchase, I was unable to get anywhere on the website - I could not even find my order.

1 REPLY
LauraV
Moderator

Hello 

Thank you for your request. 

Please contact directly our SBB Contact Center with this request (0041 848 44 66 88, CHF 0.08min). 

I wish you a nice day.

Regards, LauraV