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The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).

Plz check my reservation,,,and check about the payment.

GS2
New Author

Hello, I made a reservation as a non-member. 

I also received a ticket. I am sending it as an attachment. 

But I received a text message to cancel the payment approval.

I didn't put in a request for cancellation. 

Is there a problem with my ticket?

And can I use the ticket? 

Please check as soon as possible.

Thank you.

My e-mail is  (SBB admin: deleted. Reason: personal data)

-Ticket no.

1. Ticket-ID (SBB admin: deleted. Reason: personal data)
2. Ticket-ID (SBB admin: deleted. Reason: personal data)
3. Ticket-ID (SBB admin: deleted. Reason: personal data)
4. Ticket-ID (SBB admin: deleted. Reason: personal data)
5. Ticket-ID (SBB admin: deleted. Reason: personal data)
6. Ticket-ID (SBB admin: deleted. Reason: personal data)
7. REFERENCE NUMBER : (SBB admin: deleted. Reason: personal data)
    Customer reference number - (SBB admin: deleted. Reason: personal data)
8. Ticket-ID (SBB admin: deleted. Reason: personal data)
9. Ticket-ID (SBB admin: deleted. Reason: personal data)

>> SBB admin: The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).

1 REPLY
RolandP
Commuter (silver)

Hi @GS2 

Please, never post personal data such as ticket numbers and customer numbers on a publicly accessible website. This can lead to ticket fraud!

It is clearly stated when composing a new question: please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.). 

We cannot help you here, please kindly contact the SBB Contact Center: Tel. +41 848 44 66 88 or +41 51 225 78 00.

Regards,
Roland

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