I will be moving to Switzerland soon and would like to buy a GA travelcard. I have registered in swisspass.ch already, however, when I try to buy a GA travelcard, I get asked to provide a customer number which appears in the SwissPass. I have tried ordering a SwissPass online, but the process is very confusing. So far, I have done the identity check and was approved for it, however, when I go back to the website to buy the travelcard and order the SwissPass, there is no more instructions on how to order the SwissPass. It still looks like I need to perform the identity check even though I have done it already and received approval.
I was wondering how to proceed with ordering the SwissPass to be able to buy the GA travelcard for when I arrive to Switzerland.