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Message from SBB LOST and FOUND

Brahmaji83
New Author
Dear team, I got a message from Lost and Found team that my mobile is found. I have chosen Zurich as collection point however I am not resident of Switzerland and came for touri and going back to Ireland. I would like to change the collection method from Zurich to shipment to Ireland. I see there was an option while I was filing my report, but looks like it is not allowing me to change. Can you please help me to change the collection method ?
3 REPLIES
Brahmaji83
New Author

Thanks for your reply, I am outside Switzerland, Is there a way to call from abroad?

Hello @Brahmaji83 

Basically, we can be reached from abroad on the number +41 848 44 66 88. We receive many calls every day this way. If this does not work, you can use the number +41 51 225 78 00.

Have a good day.
ZoeS

LauraV
Moderator

Hello @Brahmaji83 

Thank you for your request.

Please contact the SBB contact center 0848 44 66 88 (CHF 0.08/Min.). Our specialists can open your loss report and change the pickup location and give you all the information.

I wish you a nice day. 

Best Regards, LauraV