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MY Backback has been found

New Member


This is Kyung Yang and I have a question to lost and found office


On Feburary, I reported lost and found about my lost backpack (F2018/020573) but last respond from sbb lost and found office was "my backpack was not found" (in Feburary)

However, couple days ago, I received mail from sbb saying that my backpack has been found and I can find my backpack in the Grindelwald station (F2018/014853)


Though since reporting number of lost and found is different each other, I want to know whether found backpack is really mine

Also, when I updated my lost and found information lastly, I said I want to reiceive my backpack in the abroad since I had to leave Switzerland in Feburary

If found backpack is really mine, I want to know how much I have to pay to receive my backpack in Korea

Also, at the same time, I want to know whehter you guys can keep my backpack until I visit Switzerland (I probably visit Switzerland during the Summer season)

Please send respond to my email:



Traveller (gold)

Hi @YoungdoKwon

Could you please check the reference numbers again? I can't find any more active messages with these. If you prefer to contact us by e-mail, please send an e-mail to (preferably with a copy of the e-mail you mentioned).