Luggage transfer

[tracynguyen]

Hello

I want to ask if I can send my luggage from Interlaken to Le Bouveret station? If I can do I have to bring my luggage to Interlaken Ost station or I can send from Interlaken West station?

[NicolasK · Accepted solution]

Hi @tracynguyen 

Thank you for your request.

At Le Bouveret, there is no station to collect your luggage. You can use our Luggage “station to door” or “door to door” service.

You will find all the information here:
https://www.sbb.ch/en/station-services/before-your-journey/luggage/luggage/door-to-door.html
https://www.sbb.ch/en/station-services/before-your-journey/luggage/luggage/luggage-station-to-door.h...

Best regards
NicolasK

[tracynguyen]

@NicolasK The price per luggage is still 12-, right? Can you tell me what is the flat rate door to door charge is?

[NicolasK]

Hi @tracynguyen 

This is correct! The price per piece of luggage is CHF 12.00 and the Flat rate door to door charge is CHF 40.00. (Not express Service)

Regards
NicolasK

[tracynguyen]

@NicolasK Sorry but I didn't understand what is Flat rate door to door charge, can you explain please? Thank you!

[NicolasK]

Hi @tracynguyen 

Does the info help?

See please in the Link under "price in CHF" 
https://www.sbb.ch/en/station-services/before-your-journey/luggage/luggage/door-to-door.html  

NicolasK

[tracynguyen]

@NicolasK Last question. If I use the station to door service it will be 12- plus the flat rate charge right? Or the flat rate charge only apply for the door to door service? Thank you for taking time answering.

[NicolasK]

Hi @tracynguyen 

This is correct! The price per piece of luggage is CHF 12.00 + Flat rate Luggage station to door charge CHF 25!

Regards
NicolasK

[tracynguyen]

@NicolasK So the flat rate is per luggage or per journey?