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Luggage door to door

New Author

Hi, I am planning to use door to door (hotel to hotel) for my luggages but wanting to ask about condition stating “Luggage may only be presented with a valid ticket for the whole route or a SwissPass...”, doesn’t this mean I have to wait at the hotel during selected time window in order to show my SwissPass to the officer who will come pick up luggages? Thanks. 


Commuter (silver)

Hi @Vi 

I recommend that you leave a copy of your ticket at the reception. Then you don't have to wait at the hotel all the time Smiley Wink

Kind regards

Thank you very much @SandraI 
Your information is really helpful.

Kind Regards,