Please use our help & contact area for all questions regarding your ticket bookings, for refunds and to report lost items.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).
You hand in your luggage at a station offering luggage shipping services in Switzerland, and we deliver it to your destination address in Switzerland two days later.
