Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Step 2

You will find tips and tricks about train travel here.

Back Forward

Step 3

You will see the latest posts from all areas of the Community here.

Back End tour
Please use our help & contact area for all questions regarding your ticket bookings, for refunds and to report lost items.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).

Lost wallet

New Member


I lost my wallet during my trip to Sargans from Zurich. I rode 12:15 (IR75) train from Zurich then I switched to 12:37 train (IC3). 

I had my identity card in my wallet. My name is Emre Can Ersoy.

My phone number is +41 78 750 9716. 

If you find my wallet and contact me it will be appreciated.


Hello @Emrecant 

I recommend you to report your loss on our website:

We balance our records daily of the found with the lost objects. In any case, after four and ten days you receive a search report.

Kind regards,