Step 1

This is where customers help other customers. Find useful information in existing discussions or ask your questions.


Step 2

You will find tips and tricks about train travel here.

Back Forward

Step 3

You will see the latest posts from all areas of the Community here.

Back End tour
Please use our help & contact area for all questions regarding your ticket bookings, for refunds and to report lost items.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).

Lost tan bag.

New Member
Hello I have left my bag on the I70 from Luzern to Zurich Airport. It has a pink yoga mat coming out of the top. The bag has a green ID tag attached with the surname WRIGHT on it. Any information would be greatly appreciated.
Traveller (platinum)

Hello @priceml

Our lost property service, enables you to report forgotten or lost objects via the Internet, telephone or at the ticket counter. We balance our records daily of the found with the lost objects. In any case, after four and ten days you receive a search report either per SMS, e-mail or letter:


Have a nice day.

Greetings, ValerieS