Please use our help & contact area for all questions regarding your ticket bookings, for refunds and to report lost items.
The SBB Community is a public forum (customers help customers); please don’t post any personal data (names, addresses, e-mail, credit card numbers, ticket order no. etc.).
Hello I have left my bag on the I70 from Luzern to Zurich Airport. It has a pink yoga mat coming out of the top. The bag has a green ID tag attached with the surname WRIGHT on it. Any information would be greatly appreciated. megan.price@slu.edu
Our lost property service, enables you to report forgotten or lost objects via the Internet, telephone or at the ticket counter. We balance our records daily of the found with the lost objects. In any case, after four and ten days you receive a search report either per SMS, e-mail or letter: http://www.sbb.ch/en/station-services/services/lost-property-service.html
