Lost orange duffel (Zürich - Basel)

[Jazmine]

I left my orange duffel bag on the IR 36 1978 Zürich-Basel on Sunday night at 17.00. I disembarked in Baden and phoned the SBB 5 minutes later but no one would help me by phoning the train or end station. This bag has many sport items I am in need of and I don't know who to talk to about following up or checking directly with a station.

[SamanthaAd]

Hello @Jazmine,

Our lost property service, enables you to report forgotten or lost objects via the Internet, telephone or at the ticket counter. We link the found items with the lost items and you will receive an SMS, an e-mail or a letter which will inform you about the status of the search after four days and another one after ten days.

You can finde more Information on: www.sbb.ch/en/station-services/services/lost-property-service.html

Have a nice day

SamanthaAd