This is where customers help other customers. Find useful information in existing discussions or ask your questions.
Hello and welcome to the SBB Community. What would you like to do?
Dear SBB officers,
I have forgotten my back pack in SBB train from olten to luzern. It was in 31st of May, 2018 at 7:45 AM.
I filed the report through online platform soon after the train had left.
The form code is K2018/041623
Bag appearance:
-color: black
-Normal size suitable for a laptop and few staff
Staff inside:
My Cambodian Passport: Name Mr. Taing Zola
A bottle of water
An umbrella
A small pack of medicine
I'm really in a serious situation as I have to leave schengen area very soon. I haven't received any reply so far.
Would you please kindly check it. I really need the passport. It is like my nightmare now, so I really need to hear your update. Thank you
Kind regards,
Hi @Nhungnguyen
Thank you for your comments. I’ve checked your lost property report, everything is correct. We will contact you directly if your object is found.
It would be better to delete your post on our community, because it contains information that should not be seen by everyone (e-mail address, phone number, etc.).
Thank you for your understanding
Greetings
NicolasK